🔁 Refund & Return Policy – Supriya Digital

Effective Date: August 3, 2025

At Supriya Digital, we aim to offer high-quality digital services including website development, graphic design, content creation, and marketing support. As our services are delivered online and customized to client requirements, we follow a specific refund policy outlined below.


📌 1. Services Covered

This policy applies to the following services:

  • Website design & development

  • Graphic design (logos, brochures, banners, etc.)

  • Social media management & marketing

  • Digital consultation or branding services

  • Content creation (text, video, SEO, etc.)


💸 2. Refund Policy

  • Refunds are only applicable in cases where:

    • The project has not yet been started.

    • You cancel the order within 3 days of payment and before any work has been delivered.

  • Once a project milestone is completed or files are delivered, refunds will not be issued.

  • Refunds will be processed via the original payment method within 7 working days of approval.

⚠️ Refund requests beyond the 3-day window or for completed services will not be accepted.


🔄 3. Return Policy (for Services)

As we provide digital services only, there are no physical goods to return. However:

  • If you are unsatisfied with the final design or delivery, we allow a reasonable number of revisions depending on the service agreement.

  • We do not offer returns once the final files or websites have been approved or published.


⚠️ 4. Project Abandonment

  • If the client becomes unresponsive for more than 15 days during the project without prior notice, the project may be marked as completed, and no refunds will be applicable.


📝 5. Contact for Refund Requests

To request a refund or discuss any issue, please contact us at:

📧 Email: team@supriyadigital.com
📱 Mobile: +91 7036677084

Please include your:

  • Full Name

  • Project / Invoice ID

  • Reason for cancellation or refund


📍 Final Note & Fill the below Form

By using our services, you agree to our terms and this refund & return policy. We value transparency and will always do our best to resolve issues fairly and quickly.

Refund form
Write your original invoice or reference number for the service
Please write the reason behind the service