🔁 Refund & Return Policy – Supriya Digital
Effective Date: August 3, 2025
At Supriya Digital, we aim to offer high-quality digital services including website development, graphic design, content creation, and marketing support. As our services are delivered online and customized to client requirements, we follow a specific refund policy outlined below.
📌 1. Services Covered
This policy applies to the following services:
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Website design & development
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Graphic design (logos, brochures, banners, etc.)
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Social media management & marketing
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Digital consultation or branding services
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Content creation (text, video, SEO, etc.)
💸 2. Refund Policy
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Refunds are only applicable in cases where:
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The project has not yet been started.
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You cancel the order within 3 days of payment and before any work has been delivered.
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Once a project milestone is completed or files are delivered, refunds will not be issued.
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Refunds will be processed via the original payment method within 7 working days of approval.
⚠️ Refund requests beyond the 3-day window or for completed services will not be accepted.
🔄 3. Return Policy (for Services)
As we provide digital services only, there are no physical goods to return. However:
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If you are unsatisfied with the final design or delivery, we allow a reasonable number of revisions depending on the service agreement.
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We do not offer returns once the final files or websites have been approved or published.
⚠️ 4. Project Abandonment
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If the client becomes unresponsive for more than 15 days during the project without prior notice, the project may be marked as completed, and no refunds will be applicable.
📝 5. Contact for Refund Requests
To request a refund or discuss any issue, please contact us at:
📧 Email: team@supriyadigital.com
📱 Mobile: +91 7036677084
Please include your:
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Full Name
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Project / Invoice ID
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Reason for cancellation or refund
📍 Final Note & Fill the below Form
By using our services, you agree to our terms and this refund & return policy. We value transparency and will always do our best to resolve issues fairly and quickly.